Legal

Terms and Conditions

The terms and conditions governing your use of the Eliora Hotel website and services.

Effective Date: 3 September 2026

Introduction and Acceptance

Agreement to Terms

By accessing or using the Eliora Hotel website, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access the site. If you do not agree with any part of these terms, you must not use the website.

Changes to Terms

Eliora Hotel reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance.

Use of the Website

Permitted Use

You may use the website for personal, non-commercial purposes to learn about Eliora Hotel and make legitimate booking inquiries. You may browse content, view images, and submit booking requests. You may not use the website for any unlawful purpose.

Prohibited Activities

You agree not to engage in activities that could harm the website or other users. Prohibited activities include:

  • Attempting to gain unauthorized access to the website or its servers.
  • Using automated systems to extract data without permission.
  • Uploading malicious code or content.
  • Impersonating any person or entity.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Eliora Hotel or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent. The Eliora Hotel name and logo are trademarks.

Booking Terms and Conditions

Reservations

All bookings are subject to availability and confirmation by Eliora Hotel. A valid credit card may be required to guarantee a reservation. Special requests are noted but not guaranteed unless confirmed in writing.

Cancellation Policy

Cancellation policies vary by rate and service type. Details are provided at the time of booking. Failure to cancel within the specified period may result in a charge.

Poker Lounge and Offline Poker Evenings

Access to the poker lounge and participation in offline poker evenings are subject to additional terms and conditions. The poker lounge is a private clubhouse area within the hotel. Physical poker tables and card lounge facilities are available for guests. All poker activities are strictly non-financial and for entertainment purposes only. No money, betting, wagering, prizes, payouts, or financial outcomes are involved.

Payment Terms

Payment for services must be made in accordance with the terms specified at the time of booking. Accepted payment methods are displayed on the website or communicated by staff. All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

Disclaimers and Limitation of Liability

Website Disclaimer

The website is provided on an "as is" and "as available" basis without warranties of any kind. Eliora Hotel does not warrant that the website will be uninterrupted or error-free. Content is for general information only and may change without notice.

Limitation of Liability

To the maximum extent permitted by law, Eliora Hotel shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services. This includes loss of data, profits, or business interruption. Nothing in these terms limits liability that cannot be excluded under Australian Consumer Law.

Indemnification

You agree to indemnify Eliora Hotel against any claims arising from your breach of these terms. This includes reasonable legal fees.

Privacy and Data Protection

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to the practices described in the Privacy Policy. The Privacy Policy is available here.

Governing Law and Jurisdiction

Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

Contact Information

Contact Us

If you have any questions about these Terms and Conditions, please contact us.